One of the brides reasons for getting a wedding album is that beautiful design which they could cherish for life. With Yours Truly Wedding Albums, the layout is being done by a talented pool of designers.
Here are some of the frequently asked questions about our album design service.
Do brides have any input on the layout?
Yes. We provide a comments section in the ordering system for you to communicate with our designers. You may want to make note of favorite photos you’d like us to feature, or use on your cover. We cannot accept any pre-designs, PDFs or other graphics in the comments section.
Do you color correct my photos or fix any that are too bright/dark or blurry?
A global density and sharpening will be applied to all photos (unless you instruct us not to). The designers will make only slight color adjustments as necessary to balance them to the prevailing color palate. These adjustment will be shown in the layout preview. Poor quality photo submissions will likely not be greatly improved upon.
Do you offer any additional services, such as retouching or custom work?
Retouching and other custom work is available for $48/hour. Please contact our Customer Service team for further information or to get a quote.
How long does it take for Yours Truly to lay out my album?
Your layout will be available for viewing online generally within 7 business days of your submission.
What if I want to make changes to my layout?
You may request as many revisions to your layout as you wish, but additional charges may apply. We will revise to up to four spreads at no additional charge. Revisions after that are available for $5 per spread.
How much do revisions cost?
We’ll revise to up to four spreads at no additional charge. Revisions after that are available for $5 per spread.
What if I don’t like the layout or decide not to order an album from Yours Truly?
You may cancel your order. The $50 deposit will not be refunded, but you will be able to download high resolution JPEG files of the layout we created. If we have yet to begin work on your layout, you will receive a full refund.
How long do I have to approve the layout?
While we know you’ll want to keep your album project moving along, we understand that sometimes life just gets in the way! There is no time restriction on the approval process, however we will send friendly e-mail reminders every few days until you approve your layout.
For more questions, you can send us an email at firstname.lastname@example.org or call us at 888-727-2122 from Mondays to Fridays at 9:00am to 5:30pm EST. You can also send us your questions via live chat here – www.yourstrulyweddingalbums.com/contact-us